Privacy Policy

Last updated: April 13, 2026

1. Introduction

Platform by NexGen Homes ("we," "us," or "our") operates the website buildwithplatform.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information. We may collect personally identifiable information that you voluntarily provide, including but not limited to your name, email address, phone number, and property address when you submit a consultation request or contact form.

Usage Data. We automatically collect information your browser sends when you visit our Service, such as your IP address, browser type and version, pages visited, time and date of visits, and other diagnostic data.

Cookies & Tracking. We use cookies and similar tracking technologies to monitor activity on our Service and retain certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Respond to consultation requests and inquiries
  • Send you updates, marketing communications, and other information (you may opt out at any time)
  • Analyze usage to improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us at hello@buildwithplatform.com.

7. Third-Party Services

Our Service may contain links to third-party websites (including Google Calendar scheduling via Calendly). We have no control over the content or privacy practices of those sites and encourage you to review their privacy policies.

8. Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@buildwithplatform.com.